Privacy Policy

Last Updated: September 26, 2023

Your privacy is of the utmost importance to Mavey Jaymes and its affiliates, including Maven Made Inc. and Maven Made LLC (“Mavey Jaymes”, “we”, “our”, “us”). This Privacy Policy describes how and why Mavey Jaymes collects, uses and/or shares personal information about you and your choices and options about the way your information is handled, including how you can update, manage, export and/or delete your information, including through our website, digital experiences, mobile apps, online or offline events, or one of our other products or services, all of which are part of Mavey Jaymes’ Platform (“Platform” or “Platforms”). We use your personal information in order to fulfill our commitment to providing an unparalleled experience in connection with all your interactions with us. As part of that undertaking, we are committed to safeguarding the privacy of the personal information that we gather.

This Privacy Policy applies to personal information regarding the products and/or services you request and the other individuals with whom we do business or who visit us and to the use of that personal information in any form – whether oral, electronic, or written. We collect information that you voluntarily provide in order for us to provide products, services, requests to receive communications, creation of accounts, participate in events or contests, provide customer care and use our Platforms. We may also use this information for other business purposes, such as to better understand our customers or make appropriate marketing offers. This Privacy Policy has been adopted by us and the separate and distinct legal entities that may manage, operate, manufacture and/or sell products and services, including but not limited to, Mavey Jaymes. We may occasionally update this Privacy Policy, but we will always update it at least once a year. If we make significant changes to this Privacy Policy, we will notify you by revising the date at the top of this Privacy Policy and such changes will become effective upon publication on our websites. We may also provide you with additional notice, such as an email notification.


The term “personal information” in this Privacy Policy refers to information that does or is capable of identifying you as an individual. The types of personal information that we process (which may vary by jurisdiction based on applicable law) include:

  • Contact Information: your first and last name, gender, shipping and billing address, email address, phone number, personal and/or work contact details, business title and date of birth;

  • Customer Information: goods and services utilized, special requests made by you, and observations about your product or service preferences;

  • Other Identifying Information: social media user names, images, photos and videos, IP address, commerce ID, order ID passwords and other security information for authentication and access;

  • Preference Information: preferences including information about the types of events and products you prefer, including information, feedback or content you provide regarding your marketing preferences, in surveys, sweepstakes, contests, or promotional offers, or to our websites;

  • Internet or Other Electronic Activity: information related to your browsing history, product or service purchases, communications with customer care teams, browser type and version, time zone settings, geolocation information about where you might be, operating system and version and other information about how you navigate within our services and which elements of our services you use the most;

  • Other Commercial Information: contact and other relevant details concerning the employees of corporate accounts and vendors and other individuals with whom we do business (e.g. travel agents or meeting and event planners);

  • Employment Information: employment status or history, including your professional information, identifiers and educational information.

  • Financial/Payment Information: name, card type and issuer, card numbers, expiration dates, CVV code, and/or billing contact information;

  • Inferences: inferences drawn from the categories described herein in order to create a profile about you to reflect your preferences, characteristics, behavior and attitude; and

  • Sensitive Personal Information: in certain circumstances, we collect sensitive personal information, including precise geolocation data indicated by your mobile device or computer, passport and visa information, driver’s license, state identification card or your account log-in in combination with any security access code or password.


You have the choice to decline to provide requested information. However, declining to provide certain information may impact the services that we can provide you. For instance, we cannot ship products without a name or shipping address.


We collect personal information directly from you, as well as from third parties, including:

  • Making Purchases: When you make a purchase, we will request your name, address, phone number, email address information along with other information to assist with your purchase, including credit card number, shipping and billing address and product preferences.

  • Requests for Information: When you request additional information related to our services or products, we may request your name and contact information such as street address, phone number, and email address.

  • Email Offers Sign-Up: If you are interested in receiving special offers via email, we require that you provide your first name and email address. You may also provide additional information such as your city of residence, birthday, or interests, to help us tailor our special offers.

  • Contacting Us by Email with Questions or Comments: When you send us an email from one of our sites, we may retain information such as the content, your email address, our response, and the text of any follow-up questions you may have. We may use this information, for example, to measure how effectively we address customer concerns online, to personalize your experience, and to continuously improve our service to you.

  • Connect or post to social media accounts connected to the property.

  • Third Parties: We collect your personal information from third parties, such as social media sites, vendors and business partners. We may collect your identifying information such as your name, email, age, gender, and location, in accordance with the third parties’ terms of use and privacy policies. We may also receive demographic information about you from third party data sources to make sour service and marketing efforts more efficient and personalized for you. We may also receive legal information from third parties such as fraud checks or issues raised about your transactions, payment card refusals, suspected crimes, complaints or claims.

  • Cookies and similar technology:


We use technology such as cookies and pixel tags on our Platforms to allow us to evaluate and improve the functionality of our Platforms. Cookies by themselves cannot be used to reveal your identity. They identify your browser, but not you, to our servers when you visit our websites. For example, we may collect information such as your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, IP address, mobile device identifier or other unique identifier, websites visited before coming to our website, the amount of time you spend viewing or using our website, the number of times you return or other click-stream or site usage. Visitors to the Platforms who accept cookies may be presented with targeted messages, offers and ads on the site and via email that we believe would be of value, based on observed preferences. If you have registered as a member of the sites and accept cookies, we can tailor your use to your personal preferences, and it is easier and faster to take advantage of the site’s benefits. If you have submitted your email address, you may receive targeted messages we believe you will find of value. Remember, you may request to be removed from your email subscription lists. An unsubscribe link is included in all promotional emails.

Some advertising and technology partners may also collect personal data when you use our Platform. These partners have committed to act as service providers on Mavey Jaymes’ behalf and have committed to only use your personal data for Mavey Jaymes’ purposes as described in this Privacy Policy. In some instances our Platforms allow you to log-in with or connect your Mavey Jaymes account with a third-party social media or partner account. If you do so, your use of their technology within our Platform is subject to their terms and policies. We use cookies and pixel tags to track usage of the Platforms and to understand our customers’ preferences (such as country and language choices). This enables us to provide services to our and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about Platform traffic and Platform interaction, to identify trends and obtain statistics so that we can improve our Platforms. There are generally three categories of cookies used on our Platforms:

Functional: These cookies are required for basic Platform functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our Platform within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.

Performance: These cookies allow us to improve our Platform’s functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember Platform preferences you have selected. Refusing these cookies may result in suboptimal recommendations and slow Platform performance.

Socia Media and Advertising: Social media cookies offer the possibility to connect you to social networks and share content from our Platform through social media. Advertising cookies collect information to help better tailor advertising to your interests. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively Facebook, X, or other social networks and/or not allowing you to share content on social media.


If you do not want to accept cookies, you can block them by adjusting the settings on your Internet browser. Keep in mind that your choice to accept or deny a cookie is different from your choice to accept/deny email messages and disabling cookies may disable some features of the website.

We may derive personal information or draw inferences about you based on the other types of personal information we collect. We may infer from your location based on your IP address or otherwise that you may be interested in a certain type of product or service based on your browsing behavior or history.


We do not sell personal information to third parties and have not done so in the previous 12 months. However, where disclosure of personal information is necessary to satisfy the purpose, or a directly related purpose, for which the personal information was collected, we may share personal information with the following:

Owners: We disclose personal information and other information to Owners of our businesses.

Business Partners: We disclose personal information with select business partners who provide goods, services and offers to enhance your experience or that we believe are of interest to you.

Service Providers: We disclose personal information to third-party service providers, including vendors, consultants, and contractors who access personal information to carry out work or services on our behalf and improve the products or services they provide to us. Examples of service providers include email delivery services and website hosting services, cloud storage providers, research partners, attorneys, accountants and other professional service providers, insurance and financing partners, shipping and delivery, payment processing, fraud prevention customer service, analytics, marketing and advertising, among others. We rely on service providers to help us deliver products and services, such as providing services in connection with our websites including purchases or communicating news and delivering promotional materials via email and direct mail, processing credit card transactions, and administering surveys.

We will use personal information to comply with applicable laws, legal process, enforce terms and conditions among other reasons we believe to be necessary and appropriate. We will also share your personal information with your consent or at your direction.


Subject to applicable laws, we may collect, use and disclose relevant portions of your personal information so that we can operate effectively and provide you with the best experience. We also use the information we collect for the following purposes:

  • Provide, maintain, improve and charge for products and services;

  • Respond to comments, questions and requests for information and services;

  • Administer rewards or frequent customer programs;

  • Process your orders, payments and account adjustments and initiate, render, bill and collect payments for our products and services;

  • Fulfill contractual obligations to you, anyone involved in the process of making purchases (e.g. your employer) and vendors (e.g. credit card companies and third party loyalty programs);

  • Conduct market research, customer satisfaction and quality assurance surveys, and direct marketing and sales promotions, including communicating to you about products, services, offers, promotions and events. You can manage these communications per the below Your Choices section;

  • Administer general record keeping;

  • Meet legal and regulatory requirements, including cooperating with law enforcement and protecting the rights (including free speech) or interests of our customers, service providers and other third parties;

  • Manage your online account(s) and send you technical notices, updates, security alerts and support and administrative messages;

  • Personalize your experience and provide advertisements, content or features that may match your profile and interests, including monitoring and analyzing trends, usage and activities;

  • Test and evaluate new products and services and process credit applications (for example in the context of setting up a credit line for a corporate account); and

  • Carry out any other purpose directly related to the purpose readily apparent to you or described to you at the time the personal information was originally collected.


To the extent permissible by applicable law, we will retain your personal information for such period as necessary to satisfy or to fulfill the following:

  • The purpose for which that personal information was provided;

  • A specific legal or regulatory requirement. For example, we may retain certain transaction details and communications until the time limit for claims arising from the transaction has expired;

  • An identifiable and ongoing business need, including tax or record-keeping purposes; and

  • A requirement to retain records that may be relevant to any notified regulatory investigations or active legal proceedings.

When we destroy your personal information, we do so in a way that prevents the information from being restored or reconstructed.


We do not knowingly collect the personal information from children who are under the age of 16 without prior consent from such child’s parent or guardian. We do not have actual knowledge about selling or sharing personal information of consumers under the age of 16.


To prevent loss, destruction, unauthorized access or alteration, to maintain data accuracy, and to ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, we cannot guarantee that security of all communications with or information submitted to our Platforms. We would like our Platform visitors to feel confident about using the Platform to view and make purchases of products and services, so we are committed to protecting the information we collect. We have implemented a security program with its web design and maintenance firm to keep information that is stored in our systems protected from unauthorized access.

Our websites may contain links to other websites that are operated by third parties. We are not responsible for the privacy practices of these third parties and do not have control over the content of the linked websites or how they deal with your personal information. You should review the privacy policy for such third party websites to understand how your personal information may be used by them.


Online Account: You may update, correct or delete certain information stored within your online account and/or rewards or loyalty accounts at any time by logging into your account and navigating to the My Account page. If you request deletion of your personal date, you may lose your account, order history, personalized experiences, reward/loyalty points, promotional emails, etc. If you delete your account, we may retain certain personal information such as transaction information and other cached information about you for such time as may be necessary for the fulfillment of the purpose for which the information was collected or used (including as required by law or for legitimate business purposes).

Promotional Communications: You may opt out of receiving promotional communications from us at any time. We only send you communications that we believe you would want to receive in order to keep you informed of events offered or arranged by us or third parties. We will not use your personal information for such purposes unless we have received your consent. You can opt out of receiving promotional communications from us at any time by either following the instructions provided in those communications or by emailing us direct at


If you reside in California, you also have specific rights pursuant to the California Consumer Privacy Act (and as amended via the California Privacy Rights Act), which is governed by Civil Code section 1798.100, et seq. You have the right to know what personal information we collect, use, share, disclose and/or sell, the right to request that we delete personal information collected from you (with some exceptions), the right to opt out of the sale or sharing of personal information, the right to correct inaccurate personal information, and the right to limit the use and disclosure of sensitive personal information. As is the case for all consumers regardless of residency, we will not discriminate against you for exercising any of these rights.

California residents can exercise these access, deletion and/or correction rights by making a verifiable consumer request via email to or by calling (530) 605-2951 or by submitting a written request to 3595 Sunset Drive, Redding, California 96001. You may make a verifiable consumer request no more than two times within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information. Such verification process will involve you confirming at least three pieces of personal information we have collected about you. For example, your telephone number, email address or mailing address; and

  • Describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it.

We will take reasonable steps to verify your identity prior to responding to your request. We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record-keeping purposes, to maintain an active account and/or to process transactions and facilitate consumer requests. California residents may designate an authorized agent to make a request on their behalf. When submitting the request, please ensure the authorized agent is identified as an authorized agent and ensure the agent has the necessary information to complete the verification process. When required, we will respond to most requests within 45 days, unless it is reasonably necessary for us to extend our response time, which will be communicated to you within 45 days from your request.

If you reside in California, pursuant to Civil Code section 1798.83, you also have the right to ask us one time each calendar year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please communicate to us using the email

To: Job Applicant & Employees

Effective January 1, 2023, we are required under the California Consumer Privacy Act to disclose the categories and usages of personal information that our HR Department will be collecting and maintaining as to our employees. Accordingly, disclosure is made that the following employee personal information is collected and used by us:

Categories of Documents:

• Pre-hire documents such as this application form

• I-9 documentation;

• Resumes;

• Job applications;

• Education verification;

• Employment verification;

• References;

• Job descriptions;

• Job offers;

• Employment agency or temporary agency agreements;

• New employee orientation;

• Background checks;

• Drug tests;

• Job interview notes;

• Performance and evaluation reports;

• Promotions and assignments;

• Acknowledgment of receipt of Employee Handbooks and other company policies;

• Warnings and discipline;

• Counseling;

• Training and certificates;

• Timesheets;

• Direct deposit information;

• An employee’s personnel file

How the Documents are Used:

We retain the personal information described in the above categories for the following purposes:

• To process payroll, including withholdings and taxes;

• To comply with state and federal law requiring employers to maintain certain records;

• To administer and maintain group health insurance benefits and retirement plans;

• To monitor and manage employee performance of job duties;

• Immigration and authorization to work documents;

• To administer and process workers compensation claims;

• To administer disciplinary warnings and termination;

• To implement and monitor PTO, leaves of absence, vacation, and other benefits;

• To comply with FMLA and ADA requirements;

• To maintain performance review and counseling records;

• To monitor compliance with various training regimen;

If you have any questions on the subject, please contact the HR Department at:

Mobile Terms of Service

Mavey Jaymes

Last updated: Feb. 5, 2024

The Mavey Jaymes mobile message service (the "Service") is operated by Mavey Jaymes (“Mavey Jaymes”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Mavey Jaymes’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Mavey Jaymes through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Mavey Jaymes. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18886553905 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Mavey Jaymes mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18886553905 or email

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your satisfaction is our utmost priority,

Chris Resner